Joseph Langlois

IT Professional

Aspiring to work in a professional information technology field with a record of project management and hands-on collaboration with clients and businesses. Adept at expanding knowledge and enhancing existing skills in a fast-paced environment. Proficient in network systems and other security technologies.

Education

Waukesha County Technical College

Jan 2021 – Aug 2023

Associate of Applied Science – IT Web and Software Developer

Technical Diploma – IT - Software Development Specialist

Technical Diploma – IT - Mobile Programmer

University of Wisconsin - Milwaukee

Aug 2023 – Present

Bachelor of Science – Information Science and Technology

Work Experience

Carpenter Technology - Head Technician

2019 - Present

A versatile and proactive professional with extensive experience in telecommunications and technology installation. Proficient in managing and implementing complex projects, including the installation of VOIP phone systems, security camera setups, and 4G radio installations. Skilled in problem-solving and customer communication, both onsite and remotely. Possesses strong knowledge and expertise in network equipment and software, alongside the development of Python scripts for efficient data management. Additionally, contributed to the company's online presence by creating a website with a service request form: carpenter-technology.com

Hartford Computer Repair - Owner

2018 - 2019

Performed computer diagnostics and repairs, researched and resolved technical issues, installed and updated software to ensure optimal functionality, and provided customer training on equipment usage and maintenance.